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Walmart's clever technological solution
to stop shoplifting without annoying honest customers

Original Article

Posted By: OhioNick, 11/14/2024 2:49:45 PM

Walmart is testing technology which would allow customers unlock secured display cases with their cell phones. In the past few years, Walmart and other major retailers have increasingly locked up items in-store in a bid to prevent shoplifting. The move has been controversial, with many customers complaining about having to wait for an employee to unlock the shelves in order to retrieve their items. To speed up the process, Walmart is testing tech in a few hundred stores which allows cases to be unlocked using a cellphone, rather than by hand, Bloomberg reported.

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Reply 1 - Posted by: hershey 11/14/2024 2:50:53 PM (No. 1834687)
Testing in the inner city I suppose...
11 people like this.

Reply 2 - Posted by: Quigley 11/14/2024 3:08:58 PM (No. 1834705)
Sounds like a workable idea. From our private sector. Government probably thinks it’s racist unless certain donations are made.
4 people like this.

Reply 3 - Posted by: ocho reales 11/14/2024 3:23:35 PM (No. 1834713)
I had my first experience with this in Columbus, Ohio recently. I had a variety of items in my cart but I was searching for shaving cream. I found it locked up. Fortunately there was a clerk handy with a key but I had to pay for my shaving cream purchase right there, immediately, and there was a nearby cash register right on the same aisle. I had the option of paying for the rest of the items in my cart right then and there but I still had other items to gather up so I declined. As a Walmart stockholder I find this procedure cumbersome and unnecessary. Walmart should just copy Costco's check out procedure. Put two employees at the exits and inspect the carts and the receipts for compliance. Costco has minimal shrinkage with this procedure.
12 people like this.

Reply 4 - Posted by: 3XALADY 11/14/2024 3:27:18 PM (No. 1834716)
Sams has a new thing you walk through and it scans your items and I guess your receipt. Pretty snappy. There is also something called 'scan and go' and I don't think you even have to check out. I'm too old to be into too much technology so I use the old ways and it gets me there in one piece.
8 people like this.

Reply 5 - Posted by: WV.Hillbilly 11/14/2024 3:37:32 PM (No. 1834721)
Giving the thieves a good beating would help.
15 people like this.

Reply 6 - Posted by: JoElla Bee 11/14/2024 3:46:25 PM (No. 1834727)
#3, that is exactly what our local Walmart does. A receipt and cart checker at each exit. They have people watching at self checkouts, etc. But thieves are very innovative. Police were called out to the Walmart - three different times in a row recently - when there was a huge event happening in the small town. The young thieves knew most of the police force would be deployed at the event. They took the opportunity to try some distraction and shoplifting. I don’t know that it worked out particularly well for them, but they will likely go back to the drawing board and try another idea. Costco is similar to Sam’s Club, which does not have nearly the problems with theft as the ubiquitous Walmart stores.
4 people like this.

Reply 7 - Posted by: DVC 11/14/2024 4:36:57 PM (No. 1834774)
In my Walmart almost nothing is locked up, thank goodness.
4 people like this.

Reply 8 - Posted by: mc squared 11/14/2024 4:38:04 PM (No. 1834775)
The same people who are randomly shooting in the streets are causing this to happen. Article says stores have installed cameras. So what - if the cops won't arrive and judges release them.
5 people like this.

Reply 9 - Posted by: DVC 11/14/2024 4:39:37 PM (No. 1834776)
Not any kind of a fan of Islam, but chopping a hand for stealing has a certain attractiveness....and tends to be both an advertisement of your expected level of morality and a limiting factor for future thievery.
4 people like this.

Reply 10 - Posted by: sw penn 11/14/2024 4:41:24 PM (No. 1834779)
Lock up criminals, not toothpaste...
13 people like this.

Reply 11 - Posted by: stablemoney 11/14/2024 5:01:14 PM (No. 1834795)
It is getting easier to order it online and have them deliver it to your door that fool with going to a store. Walmart thinks elderly people are going to walk over a warehouse size store, then unload their basket at self check out, and bag it. Then, the elderly are going to sprint after a Walmart employee to open all the locked cases, have you pay there, then go somewhere else to pay for everything else. Then, check you again at the door for your receipt. I have moved 90% of my business out of Walmart.
6 people like this.

Reply 12 - Posted by: whyyeseyec 11/14/2024 5:03:11 PM (No. 1834801)
Walmart employees already use their cellphones to open locked cases.
1 person likes this.

Reply 13 - Posted by: Mushroom 11/14/2024 6:38:16 PM (No. 1834858)
I think I would find it annoying having to produce my 'mark or the beast' cell phone. But what would I know.
7 people like this.

Reply 14 - Posted by: padiva 11/14/2024 8:00:42 PM (No. 1834917)
When you unlock the door with a (burner) cell phone, how many items can you take out of the locked display? Can you then leave these items out and about for your friends to steal?
5 people like this.

Reply 15 - Posted by: NeonVortex 11/14/2024 9:07:16 PM (No. 1834955)
If you locked up shoplifters you wouldn't need a technological solution.
9 people like this.

Reply 16 - Posted by: Petronius 11/15/2024 9:34:16 AM (No. 1835236)
I am sure the thugs will just find girlfriends with clean records to unlock the cases for them.
1 person likes this.

Reply 17 - Posted by: JackBurton 11/15/2024 4:50:54 PM (No. 1835643)
i bought some tools from Home Depot in 2020 for a home re-do. No problem. About 5 months ago, i saw a great deal on a cordless sander, and since my son was always borrowing my old sander, I thought I would but the deal as a back up. ALL. UNDER. LOCK. AND. KEY. I had to ask a clerk to open the case and then had to have him walk with me to a register and buy it then and there before doing any other shopping. Taxes raise prices. Regulations do. Crime does. There's a trio of items that could lower costs going forward.
1 person likes this.

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